Delivery and freight 
All recipes for Crochet City ship are sent digitally to your mail address after payment has been completed. 

Right of complaint and right of withdrawal 
When all recipes are sent digitally, you lose the right to a complaint and the right of withdrawal.

Personal data policy 
No information that you enter on the Crochet website will at any time be passed on to a third party. 
All information is only processed by trusted employees at Crochetbysippe. 
All payments are made in collaboration with our Stripe payment system and we have no way at all to view your credit card information. 
Therefore, we cannot support you if you experience problems with your payment. 
Here we refer to your bank. Crochet website uses cookies on our webshop, 
which means that our system automatically remembers what you put in the basket, for example. 
Therefore you will also experience if you return the day after your goods still put in the basket. 
When you shop with us, we ask for your name, address, email address. 
We only use this information to handle your order. 
The information is stored in our e-store system in encrypted form. 
In addition, we register the IP address from which purchases are made. 
The information is not used in the day-to-day administration, but only in the case of false orders or other crimes. 
Satisfaction guaranteeWe always strive for you to be 100% satisfied. 
That is, if you have dealt with us and are not satisfied, please contact us. 
We will always find a solution! Cf 25 57 98 01
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